Support

Unfair Advantage  |  We're here to help

Need help with Unfair Advantage? Browse the topics below or reach out directly. We aim to respond to all support requests within 48 hours.

1 Contact Us

The fastest way to get help is to email us directly. Please include your device model, iOS version, and a brief description of your issue so we can assist you as quickly as possible.

2 Frequently Asked Questions

How do I cancel my subscription?

Subscriptions are managed entirely through Apple. To cancel, open the Settings app on your iPhone, tap your name, then go to Subscriptions. Find Unfair Advantage and tap Cancel Subscription. You will retain access until the end of your current billing period.

I was charged but the app isn't unlocked — what do I do?

Open the app and go to Settings → Restore Purchases. This syncs your subscription status with Apple. If the issue persists, email us with your Apple ID (do not include your password) and approximate purchase date.

How do I request a refund?

Refunds are processed by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and select Request a Refund. Apple typically responds within a few business days.

How do I delete my account and data?

To delete your account and all associated data, email us at muratyildirimios2@gmail.com with the subject line "Account Deletion Request" and the email address linked to your account. We will process the deletion within 30 days and confirm by email.

The app is crashing or not loading — what should I try?

Try these steps in order:

  1. Force-close the app and reopen it.
  2. Restart your iPhone.
  3. Check for an app update in the App Store.
  4. Delete and reinstall the app (your account data is stored in the cloud and will be restored on sign-in).

If the issue continues, email us with your device model and iOS version.

I forgot my password — how do I reset it?

On the sign-in screen, tap Forgot Password and enter your email address. You will receive a reset link within a few minutes. Check your spam folder if the email doesn't arrive.

Can I use Unfair Advantage on multiple devices?

Yes. Sign in with the same account on any of your iOS devices and your subscription and data will be available across all of them.

3 Subscription Plans

Unfair Advantage offers the following subscription options, billed through the Apple App Store:

All prices are displayed in your local currency during checkout and are inclusive of applicable taxes where required by Apple. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.

4 Privacy & Data

Your privacy is important to us. To learn exactly what data we collect and how it is used, please read our full Privacy Policy. For data deletion requests or questions about your personal information, contact us at muratyildirimios2@gmail.com.

5 Legal

Use of Unfair Advantage is governed by our Terms of Use. If you have a legal inquiry, please direct it to muratyildirimios2@gmail.com.